Frequently Asked Questions

  • q-iconWhat is the advantage of having my engineering completed online?

    Engineering Online can provide you with a faster, generally cheaper, alternative to traditional old style engineering firms. Our service and turn around times are faster and you know that whoever you’re in contact with is a qualified structural engineer.

    The efficiency and elegance of our designs can usually save you hundreds or thousands of dollars off your construction costs.

  • q-iconWill your engineering certification be adequate for my building application?

    Yes. We pride ourselves on having passed every application process for our clients. If the council has any questions regarding your engineering design, we will follow up their request free of charge to avoid any hassle on your part.

  • q-iconHow quickly will I receive my drawings?

    For standard or typical designs, you can generally expect to receive your drawings in 1 to 3 days. For custom designs, generally you’ll receive your drawings within 3 weeks. Timeframes will be provided with all quotes so you will have the ease of mind of knowing when your project will be ready.

  • q-iconWhat experience and qualifications do your engineers have?

    Our engineers have more than 60 years combined experience on projects both small and large – from small residential jobs right up to large scale industrial projects. They are all Degree qualified and are Chartered Professional Engineers registered on the National Engineers Register. We can also sign off certificates, drawings, and designs in every single Australian state.

  • q-iconHave you worked with my local council or shire before?

    We’ve worked with local councils and shires throughout all of Australia, in every single state. It’s likely we’ve serviced many clients in your area.

  • q-iconCan I talk to you about my project at any stage?

    Of course. Simply shoot us an email or give us a call on 08 6468 0156 and our engineers will be happy to discuss your project with you.

  • q-iconWill I get to see my engineering design before I pay for it?

    Yes. After we complete your job, a sample, unsigned, drawing will be provided to you for you to see before payment is required.

  • q-iconWhen do you require payment?

    Generally, payment will be made after your design is ready and an unsigned sample sent to you to see. Quicker turn-around times may be arranged if payment is completed at the start of the project. For on-going clients, special arrangements can be made.

  • q-iconWhat payment forms do you accept?

    We accept both direct bank transfer and PayPal.

  • q-iconDo you comply with the Building Code of Australia (National Construction Code) and the Australian Standards?

    Yes. All of our designs comply with Australian law and take into account current Australian Standards.

  • q-iconDo you need to know the soil class of my site?

    For some larger projects, the soil class will need to be known so we can give you the most efficient design.

  • q-iconDo you do shop drawings, fabrication drawings, manufacturing drawings, or steel detailing?

    No. We specialise in providing structural design drawings for our clients. If you require shop drawings, fabrication drawings, manufacturer’s drawings, or steel detailing, it’s recommended you ask your builder about these.

  • q-iconDo you do designs in cyclonic regions?

    Yes. We have extensive experience designing for the most extreme cyclonic conditions.

  • q-iconIf my builder has any questions regarding my project, can they call you?

    Absolutely. We will answer your builder’s queries promptly and free of charge.

Perth Office: 08 6468 0156   info@engineeringonline.com.au

Geraldton Office: 0467 579 977   sam@engineeringonline.com.au